Say G’day to Australia

Ever wanted to meet our clients in person and be the face of Ontraport at events and conferences down under?

Ever wanted to wrestle a crocodile? Hug a koala or play with a kangaroo?

Ever wanted to snorkel the clear blue waters of the Great Barrier Reef or climb the Sydney Harbour Bridge?

From laid-back attitudes to a serious love of nature, Australia is an incredibly diverse country that shares a one-of-a-kind spirit of working hard and playing hard.

As an Ontraport Ambassador, you have the opportunity to experience all of this and more! If you have what it takes, apply below to be the next Ambassador. 

Bi-Annual Company Retreats
While in Australia, you'll still be expected to come back to California to join our team in person at our bi-annual retreats.  You can think of this time as time to get more hands on training to further your career development.
Open feedback channels
We encourage you to share your great ideas and pitches from Australia. Be heard. Utilize your manager, team, and HR. You will still participate in quarterly and comprehensive reviews. If your contract overlaps with comprehensive reviews, you'll still receive one during your team's normal cycle.
Reporting
Stay up-to-date on all things Ontraport by providing active reporting to your manager and by staying up to date on our Daily Stats. 
Stats
Remember that during your time in Australia, you are still responsible for maintaining department stats. That means ensuring each and every client has their questions answered and feel supported. 
Teaching Ontraport
Your face time with clients will increase during your assignment. Make sure you are comfortable speaking in front of small and large groups before considering this opportunity.

Manager 1-on-1s
Weekly manager 1-on-1s are still a requirement of your role while on assignment. They may be even more important during your time in Australia to ensure you you and your manager stay on the same page.

Benefits
During your assignment in Australia, you will be placed on an International Benefits plan. HR will coordinate this prior to your departure. 
Explore new roles
We encourage you to follow your interests within the company so that your career grows as you do. While on assignment, be thinking about how you can bring home your new experience.
What does our team have to say?
"Before coming to Australia to open Ontraport's first satellite office, our clients, as awesome and amazing as they are and always have been, were fated to be names, avatars, email addresses and voices on the phone that I never got to meet since we were stuck at home base in our own little bubble back in Santa Barbara, CA. We rarely got to meet them and put faces with names but since setting up shop here in Sydney, I'm now able to shake many of their hands and hang out with them in person which allows me to build those relationships on a deeper, more personal level. Our Aussie clients, partners and consultants have welcomed us with open arms since landing here and they've definitely made this venture pleasant and hugely successful."

- Michael Bernsen, VIP Services Manager
"Getting the opportunity to work in Australia for Ontraport has been a life changing experience. I get to wear many hats in this position and it has been extremely rewarding and exciting. Getting the chance to develop strong relationships with our partners and AU clients, going to conferences, meet-ups and hosting webinars has helped me grow both professionally and personally. Australia is an amazing place to live and explore, with endless opportunity for new adventures. It has been an absolute dream experience living in Australia and being able to represent Ontraport down under!"

- Alli Ficarra, AU Ambassador
"Having the opportunity to serve our Australian clients while actually stationed in the Land of OZ was an amazing experience. Being there, you come to realize how many raving fans Ontraport has in AU and the love they showed us at the live events we attended was unreal. The time I spent there also provided some interesting perspective and helped me understand some of the unique challenges they face each day. Whether it be business hours being widely different, the unique regulations they have to comply with or bats that are the size of small dogs, I feel like I am more easily able to empathize with some of their roadblocks. I am incredibly grateful for the opportunity to be a part of the Australian office and will most certainly be going back.

- Cody Ferrel, Director of Customer Support 
"Business owners and entrepreneurs in Australia are hungry. They aren't afraid to try new things and ask for help. The people here have such an open mind and compassion for each other. I've found that they are prone to go out of their way to teach each other and in turn to teach me. I've had opportunities I would have never had in the States here; from extending my network, learning presentation skills, and even giving keynote presentations. Not to mention, I now know how to function without a car.

The US is a cornerstone for the online marketing world. Australia looks to many of the gurus in the States for a starting point, but since it is less impacted out here, there's so much space for businesses to start and scale quickly!
Our Australia clients and consultants became my closest friends. I am humbled by their open hearts and arms. I found myself meeting up with them for dinners and drinks and having so many laughs.

Sydney, Australia - what a place. Buzzing with suits in the CBD, yoga retreats on the outskirts and packed beaches with amazing views. I thought California was one of a kind, but I found a second home in Sydney."

- Stephanie Cuevas, PR Manager
Ontraport Ambassador

Position details

Ontraport’s Ambassador will primarily focus on coordinating the client experience while representing the company abroad in a manner consistent with our values. The Ambassador will strive to maintain Ontraport’s standards of excellence with speed, efficiency and integrity. Your main objective is to educate our current and potential clients to provide solutions to their business needs, allowing them to further develop their marketing efforts and business strategy. The Ambassador will work with the full Support, Sales, Client Success and VIP Services teams to improve systems and facilitate the client life cycle from initial lead enrollment through successful onboarding.
Duties

Host/attend events in and outside of Sydney (both Ontraport-hosted and partner-hosted meetups)

Cultivate new business relationships and educate about product

Conduct sales demonstrations, strategy sessions, etc.

Conduct Client Success calls and assist in the client onboarding process

Assist the Partners Team with developing and grading consultant certification tests

Assist the Sales Development team in special promotions

Take part on OP Implementation days

Develop full-scale departmental project plans and associated communications documents

Perform Client Success business maintenance daily tasks: Client Success Call scheduling, Client software support, Completed Success Calls follow up

Provide full Support assistance to improve systems and complete assignments including but not limited to: support tickets, client correspondence, troubleshooting miscellaneous issues, etc.

Coordinate new prospect follow-up for generation of sales

Initial contact with new leads to qualify them for a demo with our Sales Development Advisors.

Ensure all appropriate sales processes are followed to maintain consistency in our workflow and communication

Develop deep understanding of each client’s business in order to assist them in implementing their business marketing plan

Promote and sell all OP products/services, including Ontrapalooza, Bootcamp, Partner and Certification Programs

Develop, maintain and extend client relationships

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